Job Summary
The Ops Project Manager will facilitate and lead strategic initiatives for a
defined customer (internal or external) or user. Provide management and
guidance to multi-functional project teams. Manage and enhance customer
relationships. Provide full accountability for project schedules, project
management and performance requirements for enterprise level projects.
Essential Duties &
Responsibilities
- Responsible for ensuring all of the project requirements and/or objectives
are correctly gathered, understood and properly translated for execution
- Build team(s) to address the project goals and objectives
- Collaborate with customer (internal or external) from requirements gathering
through product acceptance/ approval
- Align the project team to customer needs by establishing milestones, goals,
and objectives based on input from all functional areas and stakeholders within
the project
- Review project schedules with functional project managers and project
coordinators allocated to projects
- Provide guidance and motivation to project teams to successfully achieve
project goal and corporate initiatives
- Communicate project objectives in terms of overall strategic business
objectives
- Serve as interface with customers, vendors, stakeholders and project
sponsor(s)
- Manage development of project plans with focus on achievement of project
goals and corporate initiatives, including project specific Key Performance
Indicators (KPI’s) or metrics
- Responsible for recognizing project's Key Performance Indicators (KPI) and
manage the work within scope, quality, time and cost constraints
- Drive project to completion in accordance with the project schedule
- Coordinate the efforts of the team to develop an integrated project plan and
risk analysis with action plans to mitigate the risks
- Management of Resource capacity and time tracking allocated to the project
- Participates in the financial management and analysis of costs for projects,
including Capital Expenditures Requests (CER’s) travel, training, resources
allocation and other project related costs
- Accountable for overall project success - including cost, schedule, quality,
and scope management
- Report project status, issues and implemented solutions as well as
evaluations and assessments of the results
- Provide leaders with updates, including greatest opportunities for
improvement
- Recognize potential problem areas against the plan and identify and implement
alternative solutions
- Identify best cost solutions to reduce cost by streamlining processes and
systems (i.e. modification of responsibilities or consolidation of tasks,
elimination of non-value added processes, or complete re-engineering of
processes and systems)
- Provide key stakeholders with regular project performance status, variances
to plan, and identification of corrective actions (if required)
- Drive continuous improvement through trend reporting analysis and metrics
management
- Demonstrate a commitment to customer service; anticipate, meet and exceed
expectations by solving problems quickly and effectively, making customer
issues a priority
- Drive relevant, concise and effective communication through a variety of
mediums
- Comply and follow all procedures within the company security policy
- May perform other duties and responsibilities as assigned
Education & Experience
Requirements
- Bachelor’s degree required (Supply Chain Management or Engineering)
- PMP certified professional is desirable
- Minimum 5 years work-related experience required in a supervisory/management
role and
- Minimum 10 years+ project management experience or related discipline
- Or an equivalent combination of education, training and/or experience
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