Develops, implements and coordinates product assurance program to prevent or eliminate defects in new or existing products
Principle Accountabilities:
* Analyzes, evaluates and presents information concerning factors such as business situations, production capabilities, manufacturing problems, economic trends and design and development of new products for consideration by other members of management team.
* Suggests and debates alternative methods and procedures in solving problems and meeting changing market opportunities.
* Cooperates with other top management personnel in formulating and establishing company policies, operating procedures and goals.
* Develops initial and subsequent modifications of product assurance program to delineate areas of responsibility, personnel requirements and operational procedures within program.
* Evaluates contents of reports from product assurance program department heads and confers with top management personnel preparatory to formulating fiscal budget for product assurance program.
* Conducts management meetings with product assurance program department heads to establish, delineate and review program organizational policies, to coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining objectives.
* Interface with customers on technical/quality issues and improvement initiatives.
* Responsible for managing customer audits and regulatory/compliance agency audits.