本岗位在惠州三星电子驻厂，直接向我司销售部经理汇报工作。

Job duties 岗位职责:

- Defects confirm and analysis after receiving customer complaints or RMA information.收到客户投诉或RMA信息后确认分析产品不良原因。

- Highlight customer complaints to operation team and drive team to work out an action plan to solve problems and monitor the action result.及时汇报客户投诉,推动团队制定一个改善计划来解决问题和跟进改善结果。

- On site reworking if customer request and report failure ratio and ship back failure samples to manufacture for FA按客户要求到现场返工，汇报不良率并将不良样品寄回工厂。

-Build solid relationship with customer.跟客户建立紧密联系。

Qualifications 岗位要求:

- Good command of speaking Korean and Simple English.会讲韩语或朝鲜语（能跟韩国人无障碍沟通）无学历要求。

- Well organized, proactive and independent.良好的组织能力，能自发独立的工作。

- Team work player.有团队精神。

- Being patient and can work under pressure. 能承受工作压力，有耐心。

- Good communication skill.良好的沟通能力。

- Sincerely, Warmly, Outgoing, Honest, Friendly.真诚，热情，外向，诚实，友好。