Job Responsibilities:
1.Review orders for compliance including pricing, terms and enters order into Oracle on time.
2.Respond to customer's weekly reschedule report,compare supply plans VS customer demand and work internally to close gaps.
3.Coordinate with internal team to make timely delivery to customer.
4.Follow appropriate escalation process and engage all available resources as needed to expedite parts highlighted by customer.
5.Process RMA request ( repair, failure analysis)and drive for closure.
6.Assist Finance to clear overdue invoices monthly.
Job Requirements:
1. College Degree, major in English, International Trade is an advantage;
2. Detail-oriented, Excellent interpersonal/communication skills with internal/external customers;
3. Fluent in spoken and written English.
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