Purpose:

1. Will be in-charge in   ensuring that all customer concerns and queries will be addressed on a timely   manner. 

2. will help control and   certify all customer documents, updated and monitoring of system as well as   submission of various reports needed / requested by   customer

3. Responsible for checking,   reviewing and recommending approval for identified activities.

4. Will be in-charge of   ensuring that department targets are met and concerns are addressed   accordingly    and in a timely manner

5. Will manage all RFQ coming   from customer and ensure that a competive quotation will be provided   based    on the agreed target dateRole Clarification

6. Excellent English both in oral and written.

 Job   Description　

1. Window person of the customer

2. Change management which includes   implementation and control of customer documents 

3. Coordinate technical and quality issues   from the customer 

4. Customer interface and conference calls   (if needed) 

5.  APQP & PPAP completion 

6.  Evaluation run execution for new projects   as well as customer change (CN)

7.  Ensure customer audit success