Assistant sales Manager

Responsibilities

Include:

·         Building long-term relationships with key customers for 100% satisfactory grantee services to the customer.

·  Preparing sales proposals and management meeting material.

·   Updating internal databases and support our sales team daily operation activities.

Job brief

We are looking for a qualified Assistant sales Manager to join our team. You will provide support to Sales manager and respond to customer and prospect queries.

Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.

Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

Responsibilities

·    Provide troubleshooting assistance for customer orders, account statuses and relevant problems

·     Provide data and guides to help the sales team

·    Develop and monitor performance indicators

·     Manage sales tracking tools and report on important information

·      Keep record of sales trends

·      Liaise with Sales managers to develop specific sales strategies

·     Stay up-to-date with new product and feature launches and ensure sales team is on board

·       Review pending orders and specific customers requests to ensure excellent customer service and customer experience

·      Suggest sales process improvements

Requirements

·    Proven work experience as a Sales support specialist or Sales support associate

·     Hands on experience with ERP and CRM systems

·     Proficiency with MS Office Suite, particularly MS Excel and PowerPoint.

·       In-depth understanding of sales principles and customer service practices

·      Excellent communication skills

·     Analytical and multitasking skills

·      Teamwork and motivational skills

·      BS degree in Marketing or associates degree in relevant field a plus