Customer Support Representative
- 薪资面议
- /本科以上
- /经验3年以上
- /2人
- /全职
- /英语
职位描述
Thank you for your interest in chinazrh Ltd!
Please follow the steps below to apply. For those who do not follow these steps will have NOT have their application processed.
1.Read the job advertisement to see if you are suitable for the position.
2.If you are, email hr@chinazrh.com and state which job you are applying for on the subject line and explain briefly why you feel you are suitable for the position. Please attach a photo.
This job is suitable for people who are efficient, hardworking, and detail-oriented; and who enjoy communicating with foreigners in English. This would be suitable for young, single people who are looking to gain experience in international business affairs.
Originating as a small start up to becoming an international company with offices in more than 15 different continents and a customer base from all around the world, much of the growth underlining Chinazrh's success has been attributed to a working culture that has been cultivated over time that strives to meet the demands and give the best quality service to its clients. We are confident we offer one of the most international and well-managed working environments of any Chinese companies we know of.
In Chinazrh, each department has a foreign expert who is dedicated to train and develop the careers of each staff member. At Chinazrh, not only do you have opportunities to enhance your professional skills, but you will also be exposed to management practices and philosophies that has been instrumental in making the company successful.
Skills and Qualities Required:
1.Proficient in English
2.Able to type fast
3.Organized and efficient
4.High level of concentration
5.Be able to work under pressure
6.Team player
7.Service oriented.
Main Duties
1.Replying customer emails
2.Answering customers’ phone calls and providing services
3.Handle returns and after sales enquiries for customers
4.Following up on customer order’s
5.Assisting the team leader making each process smooth and reporting any exceptional cases
6.Giving feedback to the team leader and colleagues about customers’ feedback and workflow issues
7.Cooperating and communicating with other team members to provide excellent service and feedback
Other Benefits:
1.Salary increase after the 3 month probation period
2.7 days paid leave after the first year of employment.
3.Bonus/Incentive Scheme rewarding the best staff with monetary rewards offered on a monthly basis
4.Double pay at end of year;
5.Extra holiday every year as well as national holidays
6.Else.
For more details about the company and the benefits that this job offers, please contact with us by Email or telephone. Or you may visit our website: www.chinazrh.com to know more about us.
申请职位