A. Duties & Responsibilities:
Work as part of a global ERP support team, capable to coordination with all associated parties within global Enterprise and manufacturing environment.
Ensure system issues are addressed and resolved on time and efficiently.
This role supports and improves business processes using Epicor ERP system, related software applications, and databases by analyzing end users requirements and business needs, especially in the manufacturing process.
Ability to effectively prioritize and execute multiple tasks.
B. Education, Experience, Skills & Abilities:
Strong written and verbal communication skills in English & Chinese
Minimum Bachelor’s, equivalent or above degree in Computer Science, Information Systems, or relevant fields
Minimum 6 years’ practical experience in ERP application maintenance.
Strong knowledge of ERP system business processes
Experience from a manufacturing company is required
Experience working in a team-oriented, collaborative environment.
Highly self-motivated and drive to improve
Good communication skills and an excellent telephone manner
Experience SSRS Report developing preferred
Experience Epicor ERP preferred but not required.
Experience with .NET, VB.Net, & C# preferred but not required
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