HSBC Operations, Services and Technology
Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
We are currently seeking an experienced professional to join this dedicated team in the role of Consultant Specialist, Production Support.
Job Duties:
The job holder will have to perform the following duties:
? Develop analytical skills to resolve problems and incidents of varying complexity to the Group’s production environments in Equity Finance;
? Accurately capture and analyse computer performance measured against agreed targets to identify service shortcomings and agree appropriate solutions;
? Implement day to day user account administration and application maintenance;
? Build up a basic understanding of the
? OMEGA/SBL/Phoenix systems infrastructure that supports the global equities business and cross asset FIX connectivity
? Ensure compliance with all relevant internal instructions (FIMs, GSMs, SOX circulars) and external regulatory requirements, including the management of operational risk and adherence to the Group’s standards of ethical behaviour
? Build an excellent rapport with users and 3rd party vendors and gain an understanding of business flows and business requirements
? Participate in the testing, implementation and roll out of new system versions
? Maintain a good working relationship with other IT personnel including developers, business analysts and overseas IT managers
Candidate Specifications:
? University graduate with a degree in computer science or a relevant discipline
? Good communication skills, and problem resolution skills
? Ability to work under pressure, and have the ability to adapt to rapidly changing situations
? In depth knowledge of standard office tools e.g. excel
? Basic understanding of Linux/Unix scripting and SQL scripting with a good knowledge of IT infrastructures
? Knowledge of FIM protocols and Oracle/Sybase would be very useful
? Excellent interpersonal and communication skills in English/Cantonese/Putonghua
Additional Requirements:
1) Experienced IT professional with the position of S Consultant Specialist
2) Experience in one or more areas of Unix, Linux, MS-Windows and Scripting.
3) Proficiency in verbal and written English communication skills (frequent communication in oral English with other parties will be required).
4) Work under pressure.
5) Self-motivated.
6) Find logical solutions to problems and manage to resolution. Able to response to production problem with good sense of judgement between escalation and further investigation.
7) Understand and attain technical knowledge from on the job experience.
8) Good interpersonal and communication skills. Be pragmatic and flexible with an open minded approach to dealing with teams with differences in terms of geographic location, language and culture and relationship and proximity to the users.
9) With experience in GB&M products, application systems production support, Perl. PL/SQ, Control M,, XML and HTML would be added advantage.
You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Software Development (Guangdong) Limited.
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