COMPANY DESCRIPTION:

Flex is a leading sketch-to-scale solutions company that designs and builds intelligent products for a connected world. With more than 200,000 professionals across 30 countries and a promise to help make the world Live Smarter, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets. For more information please visit our careers page at www.flex.com. 

* Industry: Electrical / Electronic Manufacturing

* Type: Public Company

* NASDAQ: FLEX

* Headquarters: 2 Changi South Lane, Singapore, 486123

* Company Size: 10,001+ employees

* Website: www.flex.com

DESCRIPTION/RESPONSIBILITIES:

Job Description

The Sr. Customer service Manager   / program manager   will be based in DongGuan.

We are looking for someone who demonstrates:

* Intense collaboration

* Passionate customer focus

* Thoughtful, fast, disciplined execution

* Tenacious commitment to continuous improvement

* Relentless drive to win

Here is a glimpse of what you’ll do…

* Must possess knowledge and experience on Demand Management and Order Fulfilment such as customer demand forecast, PO, BTF, BTO, CTO, MRP Loading, etc.

* Must possess knowledge and experience on VMI/SMI, JIT and etc.

* Must possess knowledge and experience on Incoterm.

* Must possess knowledge and experience on MRP logic and BOM structure logic.

* Must possess knowledge and experience on products’ manufacturing process and products’ End-To-End Value Stream Mapping.

* Must possess knowledge on China Import/Export Customs Regulations and Taxation Rules.

* Must possess knowledge and experience on RMA Management including its logistics and debit note control.

* Must possess knowledge and experience on Waterfall Chart maintenance experience and analytical skills.

* Must possess knowledge and experience on CTB and material shortages analytical skills.

Here is some of what you’ll need (required)…

* 10+ years program management

* good Business acumen such as commercial terms , market trends, customer behavior, etc.

* good interpersonal skills to collaborate and liaise with cross functions’ personnel.

* strong English and Mandarin proficiencies in both writing and oral.

* rich experience in Customer Interactions.

Job Category

Operations

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices on the basis of: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. 

The information we collect:

We may collect personal information that you choose to submit to us through the Website or otherwise provide to us. This may include your contact details; information provided in online questionnaires, feedback forms, or applications for employment; and information you provide such as CV/Resume. We will use your information for legitimate business purposes such as responding to comments or queries or answering questions; progressing applications for employment; allowing you to choose to share web content with others or; where you represent one of our customers or suppliers, administering the business relationship with that customer or supplier.  

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